For 7- and 8-figure Shopify brands

Turn One-Time Buyers Into Repeat Customers With The 5-Pillar Retention System

Done-for-you email & SMS that grows revenue without discounts. At one brand, email went from 6% to 32% of total revenue in 8 months.

Get Your Free Klaviyo Audit See The Results
  • Free audit, no commitment
  • Direct line to me
  • Max 4 brands at a time
EMAIL REVENUE↑ 31%vs. last quarter REPEAT BUYERS2.4×from lifecycle flows DISCOUNTS0sent this month EMAIL SHARE OF REVENUE ↑ trending Q1Q2Q3 OPEN RATE48% CLICK RATE6.2%

Strategy, copy, design and Klaviyo builds, all handled for you.

You Paid To Acquire Every Customer, But Most Of Them Only Purchase Once

Every first order costs more to win than it did last year. Email and SMS are where that first order becomes a second, third and fourth. But most programs look like this:

  • Campaigns go out with no structure and no system for finding winning angles
  • Flows were built once and never touched again
  • Every send leans on a discount
  • A first-time buyer and a loyal VIP get the exact same message

Emails Built To Be Read, And Built To Sell

Social proof campaign email built around customer reviews
Scroll ↓
Social proof campaignCustomer reviews, styled like a social feed
Xxxxxx Xxxxto me9:12 AM Glad you're here. Hey there, Xxxxxx here, CEO at Xxxxxxxxx X. I wanted to reach out myself and welcome you to the crew. We take a lot of pride in our cases. Every one starts and ends here in North Texas, and we don't make a "good enough" version. And if it's not the right fit for your gear? You've got 60 days to return or exchange it, no stress. If you ever have a question, a real US-based employee will support you. Your 10% off is still good, so use code WELCOME10 whenever you're ready. Hit reply anytime. I actually read these. Talk soon,Xxxxxx XxxxCEO at Xxxxxxxxx X
Scroll ↓
Welcome flow · plain textA personal note straight from the founder
Educational campaign email breaking down common hair growth myths
Scroll ↓
Educational campaignMyth-busting that sells the mechanism
Product launch email for a handmade bag collection
Scroll ↓
Product launch campaignA new collection, introduced piece by piece
Xxxx Xxxxxxxxto me7:45 AM Bottle almost empty? (good sign) If your Xxxxx Xxxxx is getting lighter and you're about to run out… that's a good thing. It means your cycle is further along than you think. Here's what most women misunderstand: finishing one bottle is not enough. Your scalp calms in the first month. The real work happens through weeks six to eight, and the change you've been waiting for lands at month three. That's a 90-day supply, not just one or two bottles. So the question isn't whether you have enough left. It's whether you have enough to finish what you already started. Restock and complete your cycle → With love,Team 💙 P.S. Consistency creates results. The women whose crowns change are the ones who show up every day. Restock here →
Scroll ↓
Replenishment flow · plain textTimed to when the bottle runs low
Educational campaign email about protecting gear when traveling
Scroll ↓
Educational campaignA real travel problem, solved by the product
Welcome flow email introducing the brand's story and values
Scroll ↓
Welcome flow · email 1The offer, plus the story behind the brand

A Retention Partner, Not Another Agency

The typical agency
Working with ClientAscent
Typical agencyYour feedback passes through an account manager to a copywriter, a designer and a tech
ClientAscentYou work directly with me. I run strategy, copy, tests, pop-ups and Klaviyo builds. My design partner handles the visuals
Typical agencyOne team juggles dozens of brands and can't keep each voice straight
ClientAscentA maximum of 4 brands, so I know your voice, customers and products
Typical agencyGeneric copy that could belong to any brand, and results to match
ClientAscentEmails in your brand's voice, written by someone who knows what makes it different
Typical agencyA strict scope of work, with anything outside it costing extra
ClientAscentAn in-house-style partner who works on whatever moves revenue that month
Typical agencyMonthly check-ins on their schedule
ClientAscentA direct line to me, and a long-term partnership

ClientAscent is a two-person studio by design. I run your program end to end, and my design partner builds every email graphic. Small on purpose, so your brand gets our full attention.

Real Numbers From Real Klaviyo Accounts

Screenshots straight from the brands' Klaviyo dashboards. Brand details removed.

7-figure DTC hair care brand
6% → 32%

Of Total Revenue From Email In 8 Months

Core flows rebuilt, pop-up redesigned, deliverability fixed, and campaigns moved to the 5-pillar rotation.

  • Email revenue$37K→$148K/mo
  • Open rates~20%→~50%
Klaviyo dashboard: email revenue from $37K at 6% of total in January to $148K at 32% in September
8-figure DTC brand
+$153K/mo

In Flow Revenue In 3 Months

Welcome, post-purchase and winback rebuilt around upsells, cross-sells and objection handling, segmented by purchase count and customer type.

  • Flow revenue$249K→$402K/mo
  • SMS revenue$31K→$67K/mo
Klaviyo dashboard: flow revenue from $249K in June to $402K in September
7-figure DTC hair care brand
+53%

More Sign-Ups, With Better Margins

A 50/50 pop-up split test. A BOGO-only offer beat 5% off, and Klaviyo called the winner in two days.

  • Submit rate21.5%→33%
  • Average order value$59→$64
Klaviyo split test results: submit rate up from 21.5% to 33%, orders up from 51 to 78
Get Your Free Klaviyo Audit

See where your account is leaving revenue on the table.

Campaigns That Sell Without A Sale

Instead of a discount calendar, every send rotates through five types of email. Your list stays engaged and buys at full price.

Educational SocialProof Community& Founder ProductHighlight Sales 3–4 SENDS PER WEEK
  1. 01
    EducationalTeach customers how to get more from what they bought.
  2. 02
    Social ProofReal customers, real results.
  3. 03
    Community & FounderThe story behind the brand, often as a plain-text email from the founder.
  4. 04
    Product HighlightOne product, shown in depth.
  5. 05
    SalesSaved for the moments that actually matter.

Your Entire Retention Program, Handled

Strategy3–4 campaigns a weekLifecycle flowsSegmentationSMSList growth & pop-upsOffer creationCopywritingCustom designKlaviyo buildsDeliverabilityA/B testingMonthly reporting

What Founders Say

Aaron came in with a detailed, systemized strategy for how our campaigns and flows would cycle, and how each one would speak to our different customer types. Email became a bigger driver of revenue without relying on constant sales to get there. He was great to work with, and I'd recommend him to any brand that wants a real strategy behind its retention program.
Founder8-figure DTC brand
Putting Aaron in charge of our email program turned it from an afterthought to one of the biggest revenue drivers in our business. With the backend running and bringing in real revenue, we've been able to focus on the front end and scaling the brand.
Founders7-figure DTC hair care brand

From Free Audit To Compounding Results

  1. 01
    Within 48 hours

    Free Klaviyo Audit

    You give me read-only access. I dig into your flows, campaigns, segments and deliverability, then we walk through it together on a call.

  2. 02
    First week

    Your 90-Day Plan

    A written plan with agreed KPIs, before anything gets built.

  3. 03
    Months 1–2

    Build And Launch

    Flows, pop-ups and your campaign calendar go live, starting with the highest-impact fixes from the audit.

  4. 04
    Month 3+

    Test, Report, Improve

    Ongoing A/B testing and clear monthly reporting. Results compound from here.

Get Your Free Klaviyo Audit

No obligation. You keep the findings either way.

Aaron Lund

Hey, I'm Aaron.

Back when I worked in finance, copywriting was just a hobby. It then turned into a side hustle, and before I knew it, it was my job. Since then I've been fortunate to build a business around a skill that I truly love.

Today I run complete retention programs for 7- and 8-figure brands alongside my design partner. I keep our roster small on purpose. I'd rather go deep with four brands than spread thin across forty.

When you work with me, the person reviewing your numbers is the same person writing your emails.

Aaron Lund, ClientAscent

Questions Founders Ask First

How are you different from an email agency?

At an agency, your account is passed between an account manager, a copywriter, a designer and a tech, all splitting their time across dozens of brands inside a fixed scope. With me, one person owns your strategy and execution from start to finish, the scope flexes to whatever moves revenue, and I cap my roster at four brands.

What does the free audit include?

I review your account with read-only access: flows, campaigns, segmentation, list growth and deliverability. Within 48 hours we go through it together on a call, so you see what's working and which changes would bring in the most revenue. No obligation.

Is it too late to start during the holidays?

No. BFCM brings in more first-time buyers than any other time of year. The post-purchase and winback system is what turns them into repeat buyers in Q1, and that's revenue most brands let walk away.

Who is this a fit for?

Shopify brands doing 7 to low 8 figures, running paid ads, and sending email at least occasionally, with a program that isn't pulling its weight yet.

What does it cost?

A flat monthly retainer, or a lower retainer plus revenue share, with a 3-month minimum. The exact scope is set after the audit, once we both know where the biggest opportunities are.

What platforms do you work with?

Klaviyo, for Shopify brands.

See What Your Klaviyo Account Is Leaving On The Table

Book a free audit. You'll walk away knowing exactly where your email and SMS revenue is being missed, whether we work together or not.

Get Your Free Klaviyo Audit Prefer email? aaron@clientascent.com